Privacy policy

PRIVACY POLICY

Last updated 13 June 2021

Thank you for choosing to be part of our community at Din Bilpartner AS where we do business as Raidhoo (“Raidhoo”, “we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. If you have questions or concerns about our guidelines, or our practices with regard to your personal information, you can contact us at .

When you visit our website https://www.raidhoo.no, mobile application, Facebook application and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we describe our privacy rules. We want to explain to you as clearly as possible what information we collect, how we use it and what rights you have in relation to it. We hope you will take some time to read it carefully, as it is important. If there are any terms in this Privacy Policy that you do not agree with, please discontinue using our Sites or Apps and our Services.

This privacy policy applies to all information collected via our website (for example https://www.raidhoo.no), mobile application, Facebook application, (“Apps”) and / or related services, sales, marketing or events ( we refer to them collectively in this privacy policy as “Websites”).

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

WHAT INFORMATION DO WE COLLECT?

Briefly: We collect personal information that you provide to us, such as name, address, contact information, password and security data, payment information and social media login data.

We collect personal information that you voluntarily provide to us when you register on the Sites or Apps, and express an interest in receiving information about us or our products and services, when we participate in activities on the Sites or Apps (such as posting messages in our online forums or participate in contests, sweepstakes or giveaways) or otherwise contact us.

The personal information that we collect depends on the context of your interactions with us and the websites or apps, the choices you make, and the products and features you use. The personal information we collect may include the following:

Name and contact details. We collect first and last name, e-mail address, postal address, telephone number and other similar contact data.

Declaration of identity. We collect passwords, password hints and similar security information used for authentication and account access.

Payment data. We collect data necessary to process your payment if you make a purchase, such as your payment instrument number (such as a credit card number) and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review the privacy policy and contact the payment processor directly to answer your questions.

Login data for social media. We provide you with the option to register using your social media account details, such as Facebook, Twitter or other social media account. If you choose to register in this way, we collect the information described in the section called “HOW WE HANDLE YOUR SOCIAL LOGINS” below.

All personal information you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

INFORMATION AUTOMATICALLLY COLLECTED

Briefly: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our websites or apps.

We automatically collect certain information when you visit, use or navigate the Sites or Apps. This information does not reveal your specific identity (such as name or contact information), but may include device and usage information, such as IP address, browser and device properties, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our websites or apps and other technical information. This information is primarily necessary to maintain the security and operation of our websites or apps, and for our internal analysis and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

INFORMATION COLLECTION VIA OUR APPS

Briefly: We may collect information about your geographic location, mobile device, push notifications and Facebook permissions when you use our apps.

If you use our apps, we also collect the following information:

Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile app, in order to provide location-based services. If you want to change our access or permissions, you can do so in your device's settings.

Access to mobile devices. We may request access or permission to certain features of your mobile device, including your mobile device's Bluetooth, calendar, camera, contacts, microphone, reminders, sensors, text messages, social media accounts, storage and other features. If you want to change our access or permissions, you can do so in your device's settings.

Data about mobile devices. We automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.
Push notifications. We may request to send you push notifications regarding your account or mobile application. If you wish to opt out of receiving these types of communications, you can turn them off in your device's settings.

Facebook Permissions. By default, we have access to basic account information on Facebook, including your name, email address, gender, birthday, current city and profile picture URL, as well as other information you choose to make public. We may also request access to other permissions related to your account, such as friends, check-in, and likes, and you may choose to grant or deny us access to each permission. For more information about Facebook permissions, see the Facebook Permissions Reference page.
Information collected from other sources

Briefly: We may collect limited data from public databases, marketing partners, social media platforms and other external sources.

We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook), as well as from other third parties. Examples of the information we receive from other sources include: social media profile information (name, gender, birthday, email, current city, state and country, user identification numbers for your contacts, profile picture URL and other information you choose to make public); marketing leads and search results and links, including paid listings (such as sponsored links).

HOW DO WE USE THE INFORMATION?

In short: We process your information for purposes based on legitimate business interests, fulfillment of the contract with you, compliance with our legal obligations and / or your consent.

We use personal information collected through our websites or apps for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or to comply with our legal obligations (“Legal Reasons”). We indicate the specific area of processing we rely on next to each purpose listed below.

We use the information we collect or receive:

To facilitate the account creation and login process. If you choose to link your account with us to a third-party account (for example, your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate the account creation and login process. See the section under "HOW WE HANDLE YOUR SOCIAL LOGIN" for further information.

To send you marketing and advertising communications. We and/or our third-party marketing partners may use the personal information you submit to us for our marketing purposes, if this is consistent with your marketing preferences. You can opt out of our marketing emails at any time (see “WHAT ARE YOUR PRIVACY RIGHTS” below).

To send you administrative information. We may use your personal information to send you information about products, services and new features and/or information about changes to our terms and conditions.

Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns and exchanges made through the Sites or Apps.

Posting testimonials. We post testimonials on our websites or apps that may contain personal information. Before we post a testimonial, we will get your consent to use your name and the testimonial. If you want to update or delete your certificate, you can contact us at and make sure to state your name, place of certification and contact information.

Deliver targeted advertising to you. We may use your information to develop and display content and advertising (and work with third parties that do so) tailored to your interests and/or location and to measure its effectiveness.
Manage sweepstakes and competitions. We may use your information to administer prize draws and competitions when you choose to enter our competitions.

Ask for feedback. We may use your information to request feedback and to contact you about your use of our websites or apps.

To protect our websites. We may use your information as part of our effort to keep our websites or apps safe and secure (for example, for fraud monitoring and prevention).

To enable user-to-user communication. We may use your information to enable user-to-user communications with each user's consent.

To enforce the terms and conditions.

To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our campaigns and to evaluate and improve our websites or apps, products, services, marketing and your experience.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights or to fulfill business obligations.

We may process or share your data that we have based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

Legitimate interests: We may process your data when reasonably necessary to achieve our legitimate business interests.

Performance of a contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of the contract.

Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, government requests, a legal proceeding, court order or legal process, such as in response to a court order or subpoena including in response to public authorities to meet national security requirements or law enforcement requirements).

Important interests: We may disclose your information where we believe it is necessary to investigate, prevent or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in legal proceedings in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

Business transfers. We may share or transfer your information in connection with, or during negotiations for, any merger, sale of company assets, financing or acquisition of all or part of our business to another company.

Suppliers, consultants and other third party service providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to perform that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Sites or Apps, which enables them to collect data about how you interact with the Sites or Apps over time. Among other things, this information can be used to analyze and track data, determine the popularity of certain content and better understand online activity. Except as described in this policy, we do not share, sell,

Third Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Sites or Apps. These companies may use information about your visits to the Website(s) and other websites contained in cookies and other tracking technologies in order to provide advertisements about goods and services that are of interest to you.

Associated companies. We may share your information with our affiliates, in which case we will require those affiliates to comply with this Privacy Policy. Affiliated companies include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Business partners. We may share your information with our business partners to offer you certain products, services or promotions.

Other users. When you share personal information (for example, by posting comments, contributions, or other content to the Sites or Apps) or otherwise interact with public areas of the Sites or Apps, such Personal Information may be seen by all users and may be publicly distributed outside the Sites or Apps in perpetuity. If you interact with other users of our websites or apps and register via a social network (such as Facebook), your contacts on the social network will see your name, profile picture and descriptions of your activity. Similarly, other users will be able to see descriptions of your activity, communicate with you on our websites or apps and view your profile.

Offer Wall. Our apps may display an offer wall from a third party. Such an offer wall enables third-party advertisers to offer virtual currency, gifts or other items to users in exchange for accepting and completing an advertising offer. Such an offer wall may be displayed in our mobile application and displayed to you based on certain data, such as your geographic area or demographic information. When you click on an offer wall, you leave our mobile application. A unique identifier, such as your User ID, will be shared with the Offer Wall Provider to prevent fraud and properly credit your account.

WHO IS YOUR INFORMATION SHARED WITH?

Briefly: We only share information with the following third parties.

We only share and disclose your information with the following third parties. We have categorized each party so that you can easily understand the purpose of our data collection and processing method. If we have processed your data based on your consent and you wish to withdraw your consent, you can contact us.

Advertising, direct marketing and lead generation
Bing Ads, Google AdSense and Facebook Audience Network

Allow users to connect third-party accounts
Facebook account, Google account and Instagram account

Communicate and chat with users
Facebook Customer Chat and LiveChat

Content optimization
Google Site Search, Google Fonts, Google Calendar widget and YouTube video embedded

Backup and security of data
Google Disk Backup

Invoice and invoicing
Stripe, PayPal and Apple Pay

Retargeting Platforms
Facebook Custom Audience, Facebook Remarketing, Google Ads Remarketing and Google Analytics Remarketing

Social Media Sharing and Advertising
Facebook Advertising, Facebook Social Plugins, Reddit Plugins and Google+ Social Plugins

Registration and approval of user account
Facebook login, Google OAuth 2.0 and Google login

User comments and forums
Facebook Comments and Disqus

Web and mobile analysis
Google Ads, Google Analytics and Google Tag Manager

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Briefly: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is described in our Cookie Policy.

DO WE USE GOOGLE MAPS?

In short: Yes, we use Google Maps to provide a better service.

This website, mobile application or Facebook application uses Google Maps APIs. You can find the terms of use of Google Maps APIs here. To understand Google's privacy policy, see this link.

By using the Maps API implementation, you agree to be bound by Google's Terms of Service. By using the implementation of the Google Maps APIs, you agree to allow us to access information about you, including personally identifiable information (such as username) and non-personally identifiable information (such as location). We will collect the following information:

location
GPS
Name
General info

For a full list of what we use information for, see the previous section titled “HOW DO WE USE THE INFORMATION?” and “IS YOUR INFORMATION SHARED WITH ANYONE?”. You agree to allow us to obtain or cache your location. You can revoke your consent at any time. We use location information in connection with data from other data providers.

The Maps APIs that we use store and access cookies and other information on your devices. If you are currently a user in the EU, you can take a look at the EU user consent guidelines.

HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In short: If you choose to register or log in to our website using a social media account, we may have access to certain information about you.

Our websites or apps allow you to register and log in using third-party social media account information (such as Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from the social media provider. The profile information we receive may vary depending on the social media provider, but will often include your name, email address, friend list, profile picture and other information you choose to make public. If you sign in with Facebook, we may also request access to other permissions related to your account, such as your friends, check-ins, and likes, and you may choose to grant or deny us access to each permission.

We will use the information we receive only for the purposes described in this Privacy Policy or otherwise made clear to you on the Sites or Apps. Please note that we do not control, and are not responsible for, other uses of your personal information by your third party social media provider. We recommend that you review their privacy policies to understand how they collect, use and share your personal information and how you can set your privacy preferences on their websites and apps.

WHAT ARE OUR POSITIONS ON THIRD PARTY WEBSITES?

In short: We are not responsible for the security of information you share with third-party providers who advertise but are not affiliated with our sites.

The Websites or Apps may contain advertisements from third parties not affiliated with us, which may link to other websites, online services or mobile applications. We cannot guarantee the security and privacy of data you provide to third parties. Data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of third parties, including other websites, services or applications that may be linked to or from the Websites or Apps. You should review the policies of such third parties and contact them directly to answer your questions.

HOW LONG DO WE KEEP THE INFORMATION?

In short: We keep your information for as long as is necessary to fulfill the purposes described in this privacy policy, unless otherwise required by law.

We will only retain your personal information for as long as is necessary for the purposes described in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us to retain your personal information for longer than the period of time users have an account with us.

When we do not have an ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or if this is not possible (for example because your personal information is stored in backup archives), we will securely store your personal information and isolate it from further processing until deletion is possible.

HOW DO WE KEEP YOUR INFORMATION SECURE?

In short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of all personal information we process. However, also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, the transmission of personal information to and from our websites or apps is at your own risk. You should only access the Services in a secure environment.

DO WE COLLECT INFORMATION FOR MINORS?

In short: We do not knowingly collect data from or market to children under the age of 18.
We do not knowingly ask for data from or market to children under the age of 18. By using the Sites or Apps, you represent that you are at least 18 years of age, or that you are the parent or guardian of such a minor, and consent to a minor's dependent use of the Sites or Apps. If we learn that personal information from users under the age of 18 has been collected, we will disable the account and take reasonable steps to immediately delete such data from our records. If you become aware of data we may have collected from children under the age of 18, you can contact us at .

WHAT ARE YOUR PRIVACY RIGHTS?

Briefly: In some regions, such as the European Economic Area, you have rights that give you greater access to and control over your personal information. You can review, change or terminate your account at any time.

In some regions (such as the European Economic Area), you have certain rights under applicable data protection legislation. These may include the right (i) to request access to and obtain a copy of your personal information, (ii) to request rectification or deletion; (iii) to limit the processing of your personal information; and (iv) if relevant, data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact information below. We will consider and act on any request in accordance with applicable privacy laws.

If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. However, please note that this will not affect the legality of the processing until it is withdrawn.

If you are a resident of the European Economic Area and believe that we are processing your personal data unlawfully, you also have the right to complain to your local data protection authority. You can find their contact information here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

Account information

If at any time you would like to review or change the information in your account or terminate your account, you may:

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information is stored in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce the Terms of Service and/or comply with legal requirements.

Cookies and similar technologies: Most browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this may affect certain features or services on our websites or apps. To opt out of interest-based advertising from advertisers on our websites or apps, visit http://www.aboutads.info/choices/.

Opting Out of Email Marketing: You can unsubscribe from our email list at any time by clicking on the unsubscribe link in the emails we send, or by contacting us using the information below. You will then be removed from the marketing mailing list - but we must still send you service-related emails that are necessary for the administration and use of your account. To otherwise opt out, you can:

Note your preferences when registering an account on the Site.

Access your account settings and update your settings.

CHECK FOR NON-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can enable to signal your privacy preference to not have data about your browsing activities monitored and collected. No unified technology standard for recognizing and implementing DNT signals has been finalized. As such, we currently do not respond to DNT reader signals or other mechanisms that automatically communicate your choice not to be tracked online. If an online tracking standard is adopted that we must follow in the future, we will inform you of this practice in a revised version of this Privacy Policy.

DO CALIFORNIA RESIDENTS HAVE SPECIFIC RIGHTS?

In short: Yes, if you are a California resident, you are given specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, allows our users who are California residents to request and obtain from us once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with whom we shared personal information immediately in the preceding calendar year.
If you are a California resident and wish to make such a request, please submit your request to us in writing using the contact information below.

If you are under the age of 18, a resident of California and have a registered account with the Sites or Apps, you have the right to request the removal of any unwanted data that you publicly post on the Sites or Apps. To request the removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will ensure that the data is not publicly displayed on the websites or apps, but please note that the data may not be completely or completely removed from all of our systems.

DO WE UPDATE THIS POLICY?

In short: Yes, we will update this policy as necessary to comply with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated with an updated “Revised” date, and the updated version will be effective as soon as it is available. If we make material changes to this privacy policy, we may notify you either by posting a notice of such changes, or by sending you a notice directly. We encourage you to review this Privacy Policy frequently to be informed of how we protect your information.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you can send us an e-mail at or by post to:

Din Bilpartner AS
Vassfjellvegen 3, 7228 Kvål
Trøndelag, Norway
Phone: (+47) 97580213

HOW CAN YOU REPORT, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, amend this information or delete it under some circumstances. To request to review, update or delete your personal information, visit: https://www.raidhoo.no/contact. We will respond to your request within 30 days.